Co-founders Alexander Mirza and Dr. Michelle Crosby publicised the launch of their game-changing technology platform, HospitalitySoul.com, that employs proprietary assessments, data and analytics to match employers with the best job candidates. HospitalitySoul is an social network by and for hospitality professionals as well as their most valued consumers. “Our ambition would be to provide an automated solution for all people-centric firms that are governed by the service profit chain, which links employee satisfaction to customer loyalty and productivity,” said Alexander Mirza. “Starting with hospitality, our decision-sciences will transform how employers recruit and manage talent in leisure, retail, healthcare, financial services, transportation, freight and logistics as well as other global service sectors.”
Dr. Crosby, a business veteran and former EVP and Head of Human Resources at Fairmont and Starwood Hotels added, “Existing solutions and executive search firms both are costly and largely ineffective. HospitalitySoul is a disruptive innovation which offers a hospitality specific categorical internet search engine and employs matching algorithms to connect the right candidates with the right roles and organizations, including computing experience, competencies and culture fit match indexes.”
For its users across all service industries, the platform provides unique value propositions for connections, careers and communities:
Connections. Make new connections, stay current together with your colleagues, network and make your individual brand with consumers, influencers and industry leaders. Locate a mentor and expand Alex Mirza network globally. Find out about the art and science of breakthrough service from experts and thought leaders in hospitality, travel, healthcare, financial services, retail along with other sectors.
Careers. Educate your story, profile your talents and chart your employment path. My Profile includes key experiences, skills, personality and culture fit – highlighted within your personal video introduction. Find developmental resources like e-learning, career pathing, compensation data and a lot more. Search for your upcoming career move around in the talent marketplace which also offers recruiters and hiring managers better and a lot more powerful tools including a matching system to source their “best fit” candidates.
Communities. Share service experiences, news about people, events, and happenings with all the community. Create or join community groups, with content generated by consumers and industry professionals, organized by function, geography, market segment and interest groups. Share the way you are generating a difference for your organization as well as the neighborhood or join a nozhot cause, while we all seek new and much better ways to give back.
“HospitalitySoul.com is actually a revolutionary idea that can change the way in which brands, operators and owners think about human resources. With all the unprecedented global expansion of the travel industry as well as the ensuing war for talent, it could not come at a better time,” said Ernest Wooden, CEO from the Los Angeles Tourism Council and former EVP at Hilton Hotels Worldwide.
HospitalitySoul.com, is definitely an social network by and then for service industry professionals. It offers its users Connections, Careers and Communities that facilitate brand building, mentorship and learning. The platform employs proprietary assessments, data and analytics to fit employers with the best job candidates based on measuring their skills, experience and culture fit.